The 10 best Support products

Uneed is a launch platform that lists the best products on the internet since 2019. We've put together a list the 10 best #Support products for you over the years.

(24)
Paid

The fastest and calmest customer support software for modern SaaS businesses.

  • Category

    Business
  • Pricing

    Paid
  • Socials

Rentnyc

Fernand is the best tool for customer support! Better and cheaper than many other top tools. Try it once and you'll stay forever!

musa-semou

Wonderful productive product for SaaS companies, recommend!

romw314

Fernand is very good.

tiffany

Good start for Fernand, and hopefully this product will be successful :)

aiam

amazing Fernand

aiam

love Fernand

tim-lewis

It’s a great customer support tool, way above the others and from a small real team not some corporate monolith

iKrubi

Fernand is a great customer support platform. It is fast, efficient, and easy to use. I love that I can see all of my customer conversations in one place and that I can easily respond to them. I also appreciate that Fernand integrates with Stripe and Paddle so that I can see all of my customer data in one place. Overall, I am very happy with Fernand and would recommend it to any SaaS company looking for a customer support platform.

eFurriends

Fernand has been a game-changer for the customer support of my clients. The interface is incredibly user-friendly, making it easy for they to get up to speed quickly. The customization options are also fantastic, allowing them to tailor the platform to their specific needs. I highly recommend Fernand to any SaaS company looking to streamline their support processes.

john-cameron

These people make the most amazing software. Gorgeous to use and works so well.

thangtc

The price is reasonable.

maksrybicki

I've tested many customer support tools – Intercom, Tidio, HelpScout, LiveChat, Crisp, and many others. They all have the same problem – they’re overloaded with unnecessary features that only complicate and slow down the workflow. Fernand is the best tool I’ve ever tested. It has everything a modern customer support tool should have, but, most importantly, it’s designed to support work rather than complicate it. With its minimalist and beautifully designed interface, it’s a pleasure to use. Fernand makes daily work much simpler, more enjoyable, and, above all, faster. Plus, the price of $29 – in my opinion, the best and most transparent pricing in the industry. I wish every tool would take notes from Fernand’s design. For me, it’s an icon. Forget other tools, seriously.

Juna

Awesome

I enjoy the software that Antoine & co build. It's beautifully designed, easy to use and very reliable. Keep up the good work!

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Customerly

customerly.io
Freemium

Customerly has tons of great features. We built all of them for a reason - to make your business grow

  • Category

    Marketing
  • Pricing

    Freemium
  • Socials

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BoldDesk

bolddesk.com
Paid

BoldDesk is a cloud-based, modern help desk ticketing system & knowledge base software for serving a wide range of customer support activities. You can organize support requests, collaborate with customers and teammates, automate repetitive tasks, and improve overall customer experience.

  • Category

    Business
  • Pricing

    Paid
  • Socials

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My AskAI

myaskai.com
Freemium

Save your team or customers hours of searching and reading, with instant answers, on all your content. Add your documents, website or content and create your own ChatGPT, in <2 mins.

Paid

Schedule your customer support team. Manage leave and daily activities. Increase your employee experience with better collaboration.

  • Category

    Business
  • Pricing

    Paid
  • Socials

Paid

All-in-one customer support platform to power customer driven products. Bring user communication together to quickly identify, understand, and solve problems.

  • Category

    Business
  • Pricing

    Paid
  • Socials

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ThriveDesk

thrivedesk.com
Paid

Powerful yet easy to use customer support software designed to help bootstrapped SaaS startups, eCommerce businesses, WordPress businesses, and everyone else.

  • Category

    Business
  • Pricing

    Paid
  • Socials

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Support Guy

supportguy.co
Paid

Support Guy is an AI-powered chatbot that's available 24/7 to handle your customer queries with ease and efficiency.

  • Category

    Business
  • Pricing

    Paid
  • Socials

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Userback

userback.io
Paid

Collect, understand, and act on user feedback faster with Userback

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SlaBuddy

slabuddy.com
Free
SLA Buddy is an internal tool heavily used within Supabase that got an OpenSource spin-off. It works by enforcing the SLA preemptively with set rules within Slack Channels, helping your support team be aware of SLA deadlines and pushing them to meet them. The tool was open sourced and has integrations ready for Zendesk and Freshdesk and instructions to set up Grafana Oncall. You can read the blog post about it here: https://supabase.com/blog/exploring-support-tooling